Contact Us
Email Us
info@xtrascale.com
Office
K Block, Kidwai Nagar Kanpur, 208011
Call Us
9654962923
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FAQ
Frequently Asked Questions
What is Xtrascale, and how does it help D2C brands?
Xtrascale is Indiaโs first RTO-focused SaaS designed to help D2C brands reduce Return to Origin (RTO) rates, optimize logistics, and maximize profitability. Our AI-powered solutions automate follow-ups, predict risks, and improve delivery success rates.
How does Xtrascale reduce RTO and NDR issues?
Xtrascale uses AI-driven insights, automated customer communication, and intelligent address validation to prevent incorrect deliveries. It also helps recover failed shipments and ensures higher first-attempt delivery success.
Does Xtrascale work with Cash on Delivery (COD) orders?
Yes, we provide fraud detection and risk assessment tools to identify high-risk COD orders, reduce fake transactions, and minimize RTO losses associated with COD purchases.
Can Xtrascale integrate with my e-commerce store?
Absolutely! Xtrascale seamlessly integrates with platforms like Shopify, WooCommerce, Magento, and more, allowing you to manage orders, shipments, and logistics efficiently.
How does Xtrascale help with abandoned cart recovery?
Our automated cart recovery system sends targeted reminders via WhatsApp, SMS, and email, encouraging potential customers to complete their purchases and increasing conversion rates.
Does Xtrascale provide analytics and reporting?
Yes! We offer real-time logistics insights, RTO analytics, and courier performance tracking, helping businesses make data-driven decisions to optimize operations and reduce losses.
How do I get started with Xtrascale?
Getting started is simple! Contact us through our website, and our team will assist you with onboarding, integration, and setting up automation for your brand.
Is there customer support available?
Yes! Our dedicated support team is available via phone, email, and chat to help with any queries, technical assistance, or customization needs.